PRIVACY POLICY
1. Information We Collect
Personal Information
Name
Phone number
Address
Property Data
Home systems (HVAC, plumbing, etc.)
Condition, age, materials
Maintenance history
Survey responses
Usage Data
Website activity
Device/browser info
IP address
2. How We Use Your Information
We use data to:
Provide and improve services
Generate your home score
Coordinate vendors and maintenance
Send relevant updates, reminders, and offers
Personalize your experience
3. Sharing of Information
We may share data with:
Service vendors (only what’s needed to complete work)
Service providers (CRM, payment processors, etc.)
We do NOT sell your personal data.
4. SMS & Email Communications
By providing your contact information, you consent to receive:
Transactional messages (appointments, updates)
Promotional messages (offers, discounts)
Opt-Out:
SMS: Reply STOP
Email: Click unsubscribe
5. Data Retention
We retain your data:
As long as your account is active
As needed to provide services
As required by law
6. Cookies & Tracking
We use cookies and tracking tools to:
Analyze traffic
Improve user experience
Support marketing efforts
You can disable cookies in your browser settings.
7. Data Security
We use reasonable safeguards to protect your data, but no system is 100% secure.
8. Your Rights
You may request to:
Access your data
Correct inaccuracies
Delete your data (subject to legal obligations)
9. Children’s Privacy
Our services are not intended for individuals under 18.
10. Changes to Policy
We may update this Privacy Policy at any time.
